Privacy policy

Your privacy is something we take personally at Fluffy's.

When you place an order with us you are trusting us with your information and we do not take that lightly. We want to be completely transparent about how we handle your data because we believe you deserve to know exactly what happens with your information the moment you share it with us.

We will never sell your personal data to anyone. Not to advertising companies. Not to data brokers. Not to third parties of any kind. Your name, your email, your address, your payment information and anything else you share with us stays with us and is used for one purpose only which is to process your order, deliver your products and take care of you as a Fluffy's customer.

We do not use your information to build advertising profiles. We do not share your data with companies looking to market their own products to you. We do not participate in data sharing agreements of any kind. Your information is yours and we treat it that way.

The only communications you will receive from us are directly related to your order or your Fluffy's experience. If you are a subscriber you will hear from us about your upcoming shipments and any updates relevant to your subscription. If you have opted in to hear from us about new products or resources we will reach out occasionally with things we genuinely believe will help your senior dog. You can opt out at any time with one click and we will never make that difficult for you.

We use industry standard security measures to protect your data from unauthorized access. Your payment information is processed through encrypted secure channels and is never stored on our servers.

If you have any questions about how we handle your data, what information we hold about you, or anything else related to your privacy please reach out to us directly at hi@fluffys.shop and we will respond as quickly as we can. We are a real team of people who care about your dog and we are always happy to talk.

Your trust means everything to us. We will never do anything to break it.